Delete MeetReady data

1. Delete data on your phone

• In the app, delete the items, workspaces or notes you no longer need. Deletion takes effect on the device at once.
• Or uninstall the app: all app data (vault, notes, tasks, encryption keys) is removed from the device. Without a backup or export you cannot get it back.
• Backup or HPV1 files you saved to Files, iCloud Drive, Google Drive or another place are yours to manage; delete them there.

2. Data synced to your iCloud or folder

• iPhone: if you turned on sync, the encrypted data is in the CloudKit private database of your own iCloud account. Delete it in iOS Settings → [your name] → iCloud → Manage Account Storage → MeetReady → Delete Data. We cannot access or delete this data for you.
• Android: delete the files in the sync folder you chose, using a file manager or the cloud service where the folder lives.

3. Plan records and gift codes on our server

If you bought a plan or redeemed a code, we hold the records listed in section 4 (Group B) of the Privacy Policy: a hash of your support code, a hash of your device key, the subscription and grant records (the store reference as a hash) and hashed gift codes. They hold no name or email, so to find the right records please email info@haikotek.com with:

• Subject: “Delete MeetReady data” and what you want (delete, access or a copy). State the app: com.haikotek.meetready.
• One reference we can find your records by. The easiest is the support code in the app (Settings → About), like MRS-XXXXX-XXXXX. Otherwise: the Order ID in your Apple receipt email, or the Google Play order id (like GPA.xxxx-xxxx-xxxx-xxxxx). If you redeemed a gift code, send that MR-… code.
• Do not send passwords, card numbers, ID photos or vault content.

One more step. Deleting our records does not cancel your plan with the store, and you lose access to Pro features. Cancel with the store first: Apple, Google Play. We cannot cancel a plan for you.

We acknowledge your request within 2 business days and delete the records within 30 days at most (the law allows one extension, in which case we tell you why), then confirm to you. Records inside server backups disappear when that backup expires, at most about 5 weeks (7 daily and 4 weekly copies).

4. Data at Apple, Google, AI providers and elsewhere

• Purchase history is held by Apple or Google under their policies. Ask them to delete or restrict it through your account with them.
• If you use your own key (BYOK) and agreed to the consent dialog, the AI provider you chose may keep the content you sent under its policy. Delete or revoke the key in your account with the provider and see its deletion policy. Haikotek never receives this content, so we cannot delete it for you.

5. What we may keep

We keep what the law requires us to keep (for example accounting and tax records), use it only for that, and delete it when the period ends. We cannot delete or read your vault content because we have no key; it exists only on your phone and in the sync location you chose.